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If you wish to request an RMA document in order to send your robot to be fixed in one of our repairs center, please fill the form bellow.

 

Once the process will be completed, we’ll send you an email with the authorization and exact information on how to ship your robot.

 

  • Your robot will be sent to the nearest repair service.

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It seems we’ll need one of our Customer Care agents to complete the process, but don’t worry, a case will be opened right after this form is submitted.


We will contact you and make sure your robot is getting fixed.

Robot Out of Warranty

Your robot is out of warranty, we will inform you of the repair to be performed after your robot has arrived and diagnosed.

The repair will be pending your approval of the quote.

Update Purchase Date

It seems your robot warranty hasn’t been registered yet.

Please fill in the purchase date and upload a proof of purchase in order to update your information.



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